Delivery methods and costs

 

Delivery costs depend on the weight and sizes of the ordered products. 

The overall delivery costs are automatically calculated by the system during the ordering of the product. If the weight or sizes of the products exceed the values accepted by the system, the delivery costs will be calculated by our employees and you will be informed about the changed costs by phone or upon order confirmation.
 

 

The following means of delivery are available to clients of Martech:
 

 GLS/DHL/Siódemka COURIER 

Smaller packages (up to 30 kg) are shipped via delivery companies. 

BANK TRANSFER (UP TO 1500 PLN net) -  14,50 PLN net (17.84 PLN gross)

CASH ON DELIVERY (UP TO 1500 PLN net) -  18,50 PLN net (22,76 PLN gorss)


FOR ORDERS OVER 1500 PLN net - SHIPPING:   0 PLN


 


DB Schenker COURIER

Large packages are shipped in pallets (up to 600 kg) via DB Schenker couriers. 

BANK TRANFER (UP TO 5000 PLN net) - 100 PLN net (123,00 PLN gross)

CASH ON DELIVERY (DO 5000 PLN net) - 100 PLN net (123,00 PLN gross)

 
FOR ORDERS OVER 5000 PLN net
 0 PLN
 


 

PERSONAL PICKUP

It is also possible to pick up the ordered products in person
in our branch in Strzegom.
If you would like to pick up the ordered products in a different branch, please let us know beforehand.

PERSONAL PICKUP - COST   0 PLN REGARDLESS OF THE SIZE OF THE ORDER

 

 

AT WHAT TIME ARE THE PACKAGES DELIVERED?

  • Our couriers deliver the packages on business days from 8 am to 6 pm depending on the delivery destination, weather and the selected delivery company.
  • The ordered products can be picked up during working hours of our branch in Strzegom (ul. Koszarowa 5): from Monday till Saturday, from 7 am till 3 pm.

 

WILL THE COURIER CALL ME PRIOR TO THE DELIVERY?

  • In most cases the courier calls the addressee with the information regarding the estimated time of delivery, but there is no guarantee this is going to happen - the couriers are not obliged to do so. 
  • Upon selecting "Personal pickup" as the delivery method you will receive an e-mail when the package will be ready for pickup up at our branch.

 

THE DELIVERY IS DELAYED. WHAT CAN I DO?

  • The easiest way of dealing with this problem is to call the delivery company responsible for the delivery and inquire about the status of your package, by providing the package tracking number which you should have received beforehand by e-mail.
  • You can also call our Customer Service:  Phone: (74) 851 19 61

 

ATTENTION! Please check the condition of the package upon delivery. If the package got damaged on route, you should prepare a damage report in the presence of the courier and contact our Customer Service.