Terms of use

 

TERMS OF USE OF THE INTERNET STORE
 

  1. This Terms of Use define the general terms, rules and means of sales performed by Martech Hennig GP entered into the Register of Entrepreneurs, under KRS number 0000513764, with the main office in Żarów, through the Internet store www.martech-hs.com (later referred to as: "Internet Store") and defines the rules and terms of providing gratuituous Internet services by Martech Hennig GP entered into the Register of Entrepreneurs, under KRS number 0000513764, with the main office in Żarów.
 
 

§ 1 Definitions
 

  1. Working Days - days of the week, from monday to friday, with the exception of public holidays.
  2. Delivery - the act of delivery of the specified Products by the Seller to the Customer through a Deliverer.
  3. Deliverer - a delivery company working for the Seller and responsible for the Delivery of Products.
  4. Password - a string of signs - letters, digits and other signs - generated automatically during the Registration of an account in the Internet Store by the Customer in order to secure the access to the Customer's Account.
  5.  
  6. Customer - the entity, for which the Seller can provide e-services, in accordance with the Terms of Use and the law, or the entity with which the Seller can make a Sale Contract.
  7. Consumer - a natural person who enters into legal transactions not related directly to his/her business or professional activities.
  8. Customer Account - an individual electronic account of established by the Seller on behalf of the Customer, after the Customer completes the Registration and enters into a Customer Account Maintenance agreement.
  9. Entrepreneur - a natural person, legal person or a different entity, not functioning as a legal entity, which has a legal capacity under an act, performing business or professional activities on its own behalf and performing legal transactions directly related to its business or professional activities.
  10. Terms of Use - refers to this Terms of Use.
  11. Registration - refers to the actual activity, performed as described in the Terms of Use, required for the Customer to make use of all functionalities of the Internet Store.
  12. Stationary Store - refers to the place intended for Customer service, located under this address: ul. Koszarowa 5; 58-150 Strzegom.
  13. Seller - refers to Martech Hennig GP with the main office in Żarów (58-130), ul. Armii Krajowej 66a, VAT: 8842750970, REGON: 022436341, entered into the Register of Entrepreneurs, under KRS number 0000513764; e-mail: [email protected], which at the same time acts the owner of the Store.
  14. Store Website - refers to the websites operating under the www.martech-hs.com domain, on which the Seller runs the Internet Store.
  15. Product - refers to the product listed and presented by the Seller on the Internet Store Website, which can be the subject of a Sales Agreement.
  16. Durable Medium - refers to a material or a tool on which the Customer or the Seller can store data concerning the Customer or the Seller respectively in such a manner that the informations are made accessible in the future for a period of time dictated by the purpose of those informations. Those materials or tools must be capable of reproducing the stored informations in an unchanged shape.
  17. Sale Agreement - refers to the sale agreement, concluded remotely, in accordance with the rules of the Terms of Use, between the Customer and the Seller.
     
 
 

§ 2 General Provisions and thethe use of the Internet Store
 

  1. All rights to the Internet Store, including copyright, intellectual ownership right to its name, its Internet domain, Store Website, as well as, to the models, forms and logos placed on the Store Website (with the exception of logos, contents and photos presented on the Store Website, the copyrights of which belong to third parties) belong to the Seller, and they can only be used in accordance with the Terms of Use and with a written consent of the Seller.
  2. The Seller will take every necessary steps to make using the Internet Store possible by means of every popular web browser, operating system, computer types and connection types. The minimal hardware requirements for the use of the Store Website are: a recent version of a web browser (at least Internet Explorer 11, Chrome 3.9, FireFox 3.4, Opera 2.6 or Safari 5 or newer) with enabled Javascript, accepting "cookies" files and an Internet connection speed of at least 256 kbit/s. The Store Website is optimized to be displayed with a minimal screen resolution of 1024x768 pixels.
  3. Sprzedawca stosuje mechanizm plików "cookies", które podczas korzystania przez Klientów ze Strony Internetowej Sklepu, zapisywane są przez serwer Sprzedawcy na dysku twardym urządzenia końcowego Klienta. The purpose of using "cookies" files is to ensure the proper functioning of the Store Website on the computers of the Customers. This mechanism does not damage the Customer's computer and does not introduce any changes in configuration or software of the Customer's computer. the Customers can shut down this mechanism in the settings of their web browsers. The Seller proves, that shutting down the "cookies" may result in difficulties or even make it impossible to use the Store Website.
  4. In order to make an order in the Internet Store through the Store Website or through e-mail, and to make use of the services available on the Store Websites it is mandatory for the Customer to have an active e-mail account.
  5. In order to make a phone order in the Internet Store, it is mandatory for the Customer to have an active phone number and an e-mail account.
  6. The Customer is forbidden to share illegal contents and to use the Internet Store Account, Store Website or the gratuitious services provided by the Seller for illegal and immoral purposes, for purposes which are harmful for the personal property of third parties.
  7. The public nature of the Internet and e-services does constitute a risk of unwanted acquisition or modification of Customers' data by unauthorized third parties. The Customers should therefore proceed with caution and take relevant steps to prevent the above mentioned hazards, in particular they should use antivirus and data protection software. Please note that the Seller never requests the Customers to disclose their passwords.
  8. It is unacceptable for the Customer to make use of the resources and functions of the Internet Store in a manner that could be harmful for the Sellers interests.
 

§ 3 Registration
 

  1. In order to create a Customer Account, the Customer must undergo a free registration.
  2. The Registration is indispensable to be able to make orders in the Internet Store.
  3. In order to Register, the Customer has to fill the registration form provided by the Seller on the Store Website and send it to the Seller through the use of the relevant function on the Store Website.
  4. When filling out the registration form the Customer has the possibility to read the Terms of Use and accept its contents by selecting the relevant field in the form.
  5. During the Registration the Customers may choose to give consent to the processing of their personal data for marketing purposes by selecting the relevant field in the form. If so, the Seller provides information about the purpose of the personal data acquisition, as well as of the known or expected recipients of the data.
  6. Giving consent to the processing of Customer's personal data for marketing purposes does affect the possibility of entering into the Customer Account management contract with the Seller. The Customer can withdraw the consent at any time by providing a relevant declaration to the Seller. This declaration can be provided by e-mail.
  7. Upon filling and submitting the registration form the Customer will automatically receive the Registration confirmation on the e-mail address provided in the registration form. On that moment, the Customer Account Maintenance Agreement becomes concluded and the Customer gains access to his/her Customer Account and is allowed to edit the data provided during the Registration. In the Registration confirmation e-mail the Customer will also receive the generated account password which can s/he can change after logging in to the Customer Account.
  8. After the Registration the Customer Account remains inactive until it gets validated by the Seller. At the same time the Seller gives the Customer an individual discount.
  9. The Customer will be informed about the validation of the Customer Account by e-mail.
     
 

§ 4 Orders
 

  1. Information present on the Store Website is not considered as the offer of the Seller as construed by the Civil Code, but rather as an invitation for the Customers to enter into Sles Agreements.
  2. The Customer can make an order in the Internet Store through the Store Website or by e-mail at 7 days a week, 24 hours a day.
  3. The Customer can make orders in the Internet Store by Phone on days and hours indicated on the Store Website.
  4. A Customer making an order through the Store Website sgould complete the order by selectiing the relevant Product(s). The Addition of a Product to an order is done by means of the ADD TO CART command present under the relevant Product on the Store Website. After completing the entire order and choosing a Delivery and payment method in the "CART" the Customer has to send the order form to the Seller by clicking the "Make na order" button. Every time, before the delivery of the order the Customer gets informed about the total Product and Delivery cost, as well as about all (if any) side costs resulting from the Sales Agreement.
  5. When making an order by Phone the Customer uses the phone number provided by the Seller on the Store Websiite for this purpose. Upon making an order by phone the Customer needs to provide the Product name presented on the Store Website and declare the amount the selected Product. Then, after completing the order the Customer has to declare the methods of payment and Delivery, as well as provide his/her Name, Surname, e-mail address and contact details. Every time the Customer makes a phone order the Seller should must inform the Customer about the complete cost of the selected Products and of the Delivery costs, as well as of any (if applicable) side costs resulting from the Sales Agreement.
  6. Upon making an order by phone the Seller has to provide the Customer the confirmation of the terms of the Sales Agreement, either on a Durable Medium sent to the Customer's address or in an e-mail message. This confirmation should contain: the name of the Product which is the object of the Sales Agreement, the Product's price, Delivery costs and information regarding any side costs resulting from the Sales Agreement.
  7. When making an order via e-mail the Customer should send an order message to the e-mail address provided by the Seller on the Store Website. In the order message the Customer should provide his/her Name, Surname, contact details, Product name, color and amount from amongthe Products presented on the Store Website.
  8. Upon receiving the information mentioned in §4 para. 7 from the Seller has to send the Customer an e-mail message containing the Seller's register data, prices of the selected Products, as well as the available payment and Delivery costs and methods, and information regarding any side costs resulting from the Sales Agreement. The message will also contain the information stating that entering into a Sales Agreement involves the obligation to pay for the ordered Products. On the basis of the information provided by the Seller the Customer can make an order by sending an e-mail message to the Seller indicating the chosen payment and Delivery methods.
  9. Making an order is tantamount to making an offer of entering into a Sales Agreement with the Seller, with the ordered Products being treated as the objects of the Sales Agreement.
  10. Upon making an order, The Customer should receive a confirmation of the order from the Seller by e-mail.
  11. Then, after the Customer confirms the order, the Seller send an e-mail message, informing that the order is being processed, to the Customer. This information serves as a declaration on the part of Seller of accepting the offer mentioned in §4 para. 9 above. Upon receiving the declaration by the Customer the Sales Agreement becomes concluded.
  12. Upon entering into a Sales Contract the Seller confirms the terms of the Sales Agreement, either on a Durable Medium or on writing sent to the Customer's address provided during the Registration.
     
 

§ 5 Payments
 

  1. Product prices in the Internet Store are only visible to registered Customers (Customers who have a registered a Customer Account). Those prices include the individual discount given to the Customer upon completing the Registration.
  2. Product prices on the Store Website present next to the particular Products are net prices and do not include the information regarding the Delivery costs or any other costs resulting from entering into the Sales Agreement, of which the Customer will be informed later when choosing the Delivery method and completing the order. As required by law, next to the net prices of each Product the gross price is presented as well (including the due and payable VAT).
  3. The Customer can choose from among the following payment methods:
    • Bank transfer to the Seller's bank account (in this case the order will be processed to delivery after the Seller confirms the order and the payment hits the Seller's account);
    • Bank transfer via przelewy24.pl service, provided by DialCom24 Group from Poznań. In this case we will start proceeding an order after both Customer receives an order confirmation and a Seller receives payment confirmation from przelewy24.pl system.
    • Credit card provided by DialCom24 Group from Poznań. In this case we will start proceeding an order after both Customer receives an order confirmation and a Seller receives payment confirmation from przelewy24.pl system.
    • cash on delivery, the payment is collected by the Deliverer upon Product Delivery (in this case the order will be processed to delivery after the Seller confirms the order);
    • cash upon personal pickup in the Stationary Store (in this case the order will be processed and ready to delivery immediately after the Seller confirms the order and the Product will be ready for pick-up in a Stationary Store).
  4. The Customer will be informed about the amount and deadline of the payment by the Seller through the Store Website upon making an order.
  5. In case the Customer fails to meet the payment deadline mentioned in §5 para. 3 the Seller will designate a new payment deadline and inform the Customer about it by means of a Durable Medium. Information regarding the new payment deadline will also contain the information, that the Seller will break the Sales Agreement if the Customer does not meet the new deadline. If the Customer does not meet the new payment deadline the Seller will provide him/her with a declaration of breaking the Sales Agreement, as construed in art. 493 of the Civil Code, on a durable Medium.
 

§ 6 Delivery
 

  1. The Seller performs Deliveries in the territory of Republic of Poland.
  2. The Seller is obliged to deliver the Product, which is the object of a Sales Agreement, without any flaws and not damaged.
  3. The Seller provides information regarding the necessary Delivery time on the Store Website.
  4. Delivery time presented on the Store Website is calculated based on §5 para. 3 of Terms of Service
  5. The ordered products are delivered to the Customer through the Deliverer under the address entered in the order form.
  6. On the date when the Product is processed to Delivery (unless personal pickup was chosen) the Customer will receive an e-mail confirming the start of the Delivery process.
  7. The Celint is expected to examine the delivered package in the presence of the courier upon Delivery. In case the package is damaged or incmplete the Customer can demand the courier to produce a relevant protocol.
  8. The Customer is entitled to personally pick up the ordered Product(s). The ordered products can be picked up from the Stationary Store on Working Days, during the business hours, after determining the date of the pickup with the Seller by e-mail of by phone.
  9. The Seller, depending on the will of the Customer, may include a relevant VAT invoice with the delivered Product.
  10. If the Customer is absent during the attempted Delivery, the courier working for the Deliverer will leave an attempted delivery notice or will attempt to cntact the Customer by phone in order to choose a different date on which the Customer will be present and acapable of receiving the Delivery. In case the Product is returned to the On-line Store by the Deliverer, the Seller will contact the Customer by phone or by e-mail in order to set the new Delivery date and costs.
     
 

§ 7 Warranty
 

  1. The Seller is obliged to deliver Products free of material and title defects. The Seller takes the responsibility if the Customer receivesa Product with material or title defects (Warranty).
  2. 2. If the delivered Product has material or title defects, the Customer can:
    • file a demand of lowering the Product price or break the Sales Agreement, unless the Seller replaces the faulty Product immediately and without unnecessary inconveniences for the Customer. This does apply when the particular Product was already returned or repaired before, or when there were unsuccessful attempts at repairing it on the part of the Seller. The Customer can demand for the faulty Product to be replaced with a new one instead of having it repaired, unless it is impossible to do so in accordance to the provisions of the Sales Contract or the the costs would be significantly higher when compared to the solution suggested by the Seller. When determining if the above mentioned costs are too high, the price of the Product, type and significance of the defect, as well as the resulting inconveniences on the part of the Customer have to be taken into account.
    • Replacement of a faulty Product with a new one or repair thereoft. The Seller is obliged to replace a faulty Product or to remove its defects within a reasonable period of time and without causing any unnecessary inconveniences for the Customer.
    • The seller can refuse to adhere to the compensation demand suggested by the Customer, if doing so is impossible or too costly as compared to the alternative means of compensation. The Seller bears all the repair - or return costs.
  3. The Customer who makes compensation demands on a warranty is obliged to deliver the faulty Product to ul. Koszarowa 5; 58-150 Strzegom. If the Customer is a Consumer, the return costs are covered by the Seller.
  4. The Seller is obliged to repair or replace the faulty Product on warranty only if the material defect was found within 2 years from the purchase. The claim for repair of replacement of a Product for a Product free of faults becomes lapsed are a period of 1 year, however this time period cannot end before the 2 years period mentioned earlier. Within this time period the Customer can break the Sales Agreement or make a demand regarding the lowering of the price due to the flaws of the Product. If the Customer demands the Product to be replaced with a Product without flaws or to remove the flaws in the Product, the time period within which the Customer can make the aforementioned demand or break the Sales Agreement starts after the deadline for replacement or repair of the Product without any conclusion on the part of the Seller.
  5. In case of a Customer who is also a Entrepreneur, the Seller carries the responsibility on a warranty for a period of one year from the date of Delivery.
  6. Any complaints regarding with the Products or the execution of the Sales Agreement need to sent (in written form) under ul. Koszarowa 5; 58-150 Strzegom or under the e-mail: [email protected]
  7. The Seller has to give an answer regarding a complaint related to a Product or the execution of the Sales Agreement within 14 days starting from the date the complaint was filed
  8. The Customer can file a complaint related to the use of gratuituous services provided by the Seller. A complaint can be filed via e-mail and sent to [email protected] The complaint should include the description of the problem. The Seller has to respond to the complaint as soon as possible within 14 days from the date the complaint was filed.
     
 

§ 8 Breaking the Sales Agreements
 

  1. A Consumer who has entered into a Sales Agreement with the Seller can withdraw from the said Sales Agreement within 14 days without any specific reason.
  2. The time period during which the Consumer can withdraw from the Sales Agreement starts on the moment the Product gets delivered to the Consumer. The Consumer can withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller within the aforementioned time period. This declaration can made in a form provided on the Store Website at : Declaration of Withdrawal.
  3. If the Customer withdraws from the Sales Agreement, it is considered invalid.
  4. If the Customer submitted the Declaration of Withdrawal from the Sales Agreement before the Seller accepted his/her offer, the offer ceases to be binding.
  5. The Seller is obliged to make a refund of all of the payments, including the delivery costs, as soon as possible within 14 days from receiving the Customer's Declaration of Withdrawal from the Sales Agreement. The Seller can refrain from making a refund until receiving the returned Product or receiving a delivery receipt for the returned Product, whichever occurs sooner.
  6. If the Consumer who made use of the right to withdrawal chose a cheaper delivery method to return the Product to the Seller than the Cheapest Delivery method suggested by the Seller, the Seller is not obliged to refund any additional costs the beared by the Consumer.
  7. The Customer is obliged to return the Product to the Seller as soon as possible within 14 days, counting from the date of withdrawal from the Sales Agreement. In order to meet the deadline, the Consumer is required to send the return delivery before the said deadline to the address of the Seller: ul. Koszarowa 5; 58-150 Strzegom In case of Withdrawal the Customer bears only the direct costs of the return of Product.
  8. If the Product cannot be returned by postal services because of its nature, the Seller will inform the Customer of the return costs on the Store Website.
  9. The Customer will be held responsible for the value decrease of the Product resulting from using the Product in a manner different than intended by the Product's manufacturer.
  10. The Seller makes refunds using the same payment method as the one used during the Product's purchase by the Customer.
  11. Consumers are not entitled to the right to withdraw from the Sales Agreement if a Product liable to deterioration or rapid expiration is the object of the Sales Agreement.
  12. Consumers are not entitled to the right to withdraw from the Sales Agreement in case if of Products delivered in sealed packaging, which cannot be returned after unsealing the packaging because of their hazardous nature.
 

§ 9 Gratuitous Services
 

  1. 1. The Seller provides the Customers with the following gratuitous e-services:
    • Contact form;
    • Newsletter;
    • Customer Account Management;
  2. The services listed above in §9 para. 1 are provided 7 days a week, 24 hours a day.
  3. The Seller reserves the right to choose and change the type, form, time and manner of providing access to the selected services listed above, of which the Customers will be informed in a similar manner as in case of the change of Terms of Use.
  4. The "Contact Form" service allows the Customer to send a message to the Seller using the contact form present on the Store Website.
  5. Renouncing from this gratuitous service is possible at any given time simply ceasing sending messages to the Seller.
  6. Every Customer who provides his/her e-mail address in in the registration form on the Store Website can use the "Newsletter" service. After submitting the filled-out registration form the Customer will immediately receive a confirmation message on the e-mail address which was entered into the registration form. This results in concluding the Newsletter agreement.
  7. The "Newsletter" service allows the Customer to receive e-mail messages containing information regarding new products or services available in the On-line Store. The Newsletter is sent to every Customer with a subscription.
  8. Every Newsletter sent to the Customers contains: Sender info, an e-mail topic summarising the contents of the e-mail as well as information about cancelling the Newsletter subscription.
  9. The Customer can cancel the subscription of the Newsletter by following the link present in every e-mail sent as part of the Newsletter service or, alternatively, bye selecting the appropriate field in the Customer Account.
  10. The "User Account Management" service is activated upon completing the Registration as described in the Terms of Use. This service allows the Customer to access a dedicated panel from the level of the Store Website, which allows the Customer to modify the previously submitted data, as well as to track the progress of the orders and the order history.
  11. A Customer who has completed the Registration process can request the deletion of the Customer Account, which the Seller should execute within 14 days from when the request was submitted.
  12. The "Leave a Comment" service allows the Customer to post subjective comments and opinions regarding the Products and other contents present on the Store Website.
  13. Renouncing from this gratuitous service is possible at any given time simply by ceasing to post contents on the Store Website.
  14. 14. The Seller may block the access to the Customer Account and the gratuitous services if the Customer's actions are detrimental to the interests of the Seller or other Customers, infringe the law or the provisions of Terms of Use, as well as, when blocking the access to the Customer's Account and gratuitous services is necessary for the safety of the Store Website, to protect the Store Website e.g. hacking attempts. The access to the Customer Account and gratuitous services will be blocked for for the aforementioned reasons for as long as necessary, until the circumstances surrounding the situation are clarified. The Seller will inform the Customer about blocking the access to his/her Account and/or to the grtuitous services by e-mail.
     
 

§ 10 Responsibility for Uploaded Contents
 

  1. By uploading contents on the Store Website the Customer agrees on the publishing of the said contents. The contents uploaded by Customers do not represent the views of the Seller and should not be identified with the Seller. The Seller is not the provider of the uploaded contents, but rather an entity providing the necessary computer resources.
  2. The Customer declares, that:
    • s/he is is entitled to the copyrights, commercial property rights and other similar proprietary right to: audio/video pieces, subjects of industrial property rights (e.g. trademarks) and/or subjects of other similar proprietary rights, respectively, which consist in the uploaded contents.
    • contents shared by means of services referred to in §9 of the Terms of Use containing the private data and photographs of third parties or data providing other informations related to those third parties, were uploaded in a legal and voluntary manner with the consent of the owners of the informations;
    • contents shared by means of services referred to in §9 of the Terms of Use containing the private data and photographs of third parties or data providing other informations related to those third parties, were uploaded in a legal and voluntary manner with the consent of the owners of the informations;
    • s/he gives consent to the processing of the uploaded contents, in accordance with the Copyright Act and other related rights.
  3. The Customer may not:
    • upload, by means of the services referred to in §9 of this Terms of Use, personal data and photographs of third parties without their consent;
    • upload, by means of the services referred to in §9 of this Terms of Use, advertising and/or marketing contents.
  4. The Seller holds the responsibility for the contents uploaded by the Customers, providing that the Seller receives a notification in accordance with of this §11 Terms of Use.
  5. The Customers are forbidden to upload, by means of the services referred to in §9 of this Terms of Use, contents which:
    • could be used in bad faith, e.g. to violate the personal interests of third parties;
    • could violate the rights of third parties, including copyrights and related rights, industrial property rights, trade secrets or other rights related to confidential treatment;
    • could be perceived as offensive or treated as threats towards other persons, contain vocabulary infringing public morality (e.g. vulgarism and other kinds of offensive language);
    • could be contrary to the interests of the Seller;
    • otherwise could violate the provisions of this Terms of Use, public morality, social and custom norms.
  6. Upon receiving a notification, in accordance with §11 of this Terms of Use, The Seller reserves the right to modify or delete the contents uploaded by the Customers, by means of the services referred to in §9 of this Terms of Use, which were determined, based on the reports of third parties or relevant organs, as possibly violating the provisions of this Terms of Use. The Seller does not conduct an on-going control of the uploaded contents.
  7. The Customer gives consent to gratuituous use of the uploaded contents by the Seller within the Store Website.
 

§ 11 Reporting Risks or Violations of Rights
 

  1. In case when the Customer or another person or entity deems a content uploaded on the Store Website as violating their rights, personal property, feelings, beliefs, public morality, the rules of fair competition, know-how, secrets protected by law or by an agreement, s/he can notify the Seller about a possible violation.
  2. The Seller, upon receiving such a notification, will take immediate actions aimed at removing the harmful contents from the Store Website.  
 

§ 12 Personal Data Protection
 

  1. The Seller acts as the administrator of the personal data submitted by the Customers during the process of Registration, when making an order or when using other services provided by the Seller.
  2. The acquired personal data are processed by the Seller for the purpose of execution of orders, providing services and other - defined in this Terms of Use. The personal data are processed in accordance with applicable laws and regulations or based on the consent of the Customer given in accordance with applicable laws and regulations.
  3. The personal information dataset accumulated by the Seller is submitted to the Inspector General for the Protection of Personal Data.
  4. The Customers voluntarily submit their personal data to the Seller, provided that the lack of the required data makes it not only impossible to complete the registration process and to establish a Customer Account, but also to make an order, in case of an order without a registered Customer Account.
  5. Every person who submits their personal data to the Seller holds the right to freely access and modify the submitted informations.
  6. The Seller ensures that the personal data will be removed from the database if requested by the Customer, especially during the deletion of the Customer Account. The Seller can deny the request of data removal if the Customer did not settle all the due payments or if the Customer has violated the applicable laws and regulations, and it is necessary to keep the personal data of the Customer in order to explain these circumstances and determine the responsibility on the part of the Customer.
  7. The Seller protects the acquired personal data and makes every effort to secure them and prevent them from unathorized access and use.
  8. The Seller provides the Deliverer the Customer's personal data, only if necessary, for the purpose of Delivery.
 

§ 13 Termination of Agreement (does not apply to Sales Agreements)
 

  1. Both the Customer and the Seller can terminate the agreement of providing e-services, at any given time without giving the cause, provided that the rights gained with the conclusion of the agreement and the provisions described below are abided by.
  2. The Customer who has completed the Registration can withdraw from the e-services agreement by sending the Seller a relevant declaration of intent, either by mail or e-mail.
  3. The Seller can terminate the e-services agreement by sending a relevant declaration of intent to the address provided by the Customer during the Registration.
 

§ 14 Final Provisions
 

  1. The Seller holds the responsibility for for any breach of contract, however in case of agreeements between the Seller and a Customer-Entrepreneur the Seller holds the responsibility only in case of deliberately caused damage and only in the extent of the actual losses suffered by the Customer - Entrepreneur.
  2. The contents of this Terms of Use can be saved either by printing, or by downloading the contents from the Store Website.
  3. In the event of a dispute resulting from the Sales Agreement, the parties will attempt to find an amicable solution. The Polish Law serves as the legal basis for resolving any disputes resulting from this Terms of Use.
  4. Every Customer can choose to follow any out-of-court complaint and redress mechanisms. This includes the use of mediation. The list of mediators and mediation centres are available and published by presidents of the relevant District Courts. Every Customer also has a possibility to follow complaint using Eurepean Union Platform ODR, availiable under: http://ec.europa.eu/consumers/odr/
  5. The Seller reserves the right to change the provisions of this Terms of Use. Every orders made before the date of entry into force of the Terms of Use updates will be executed based on the provisions of the Terms of Use that was applicable on the date on which the Customer made the order. The Terms of Use updates enter into force within 7 days from the date of its publishing on the Store Website. The Seller is obliged to inform the Customer about any Terms of Use update at least 7 days prior its entry-into-force date by means of an e-mail containing the link to the text of the updated Terms of Use. In case the Customer does not accept the contents of the new Terms of Use, s/he should inform the Seller about this which results in termination of the agreement, pursuant to the §13 of this Terms of Use.
  6. This Terms of Use enters into force on 8th Oct 2015.